Deleting your account and data
In effect from 15 October 2026
This document exists in Slovak and English. The Slovak version prevails.
You can delete your Rentfolio account yourself, at any time, without asking anyone. Deletion is immediate and cannot be undone.
This page is public so that the instructions are available to you even if you can no longer sign in.
1. Deleting in the mobile app
Open the More tab, choose Delete account at the bottom and confirm. The app asks once more whether you really mean it, and only then deletes the account.
2. Deleting on the web
Sign in at www.rentfolioapp.com, open Account and find the Delete account card at the bottom. The first button only shows what you would lose; deletion happens on the second.
3. If you cannot sign in
Write to support@rentfolioapp.com from the email address the account is registered with. We will confirm that the address belongs to the account and delete it for you, within 30 days at the latest and usually within a few working days.
If you write from a different address, we will need another way to verify you. We will not delete an account without verification, otherwise knowing someone else’s email address would be enough to destroy their data.
4. What deletion removes
Deleting the account permanently removes:
- properties, units and their details,
- leases and their history,
- tenant data including the contacts and identity documents you entered,
- rental applications and their attachments,
- payment schedules, payments, bank accounts and imported bank transactions,
- expenses, utility settlements and meter readings,
- all uploaded files and documents,
- your profile and sign-in credentials.
5. What is not kept afterwards
We do not keep a copy of your data for further use. It is removed from the database and from file storage at the same moment.
Short-term technical database backups created by our hosting provider are overwritten in their normal cycle, and we do not use them to restore deleted accounts.
6. Deleting less than the whole account
To remove only part of your data, for example one tenant or one property, you do not need to delete the account. Individual records can be deleted in the app.
Rental applicants’ data is deleted automatically once the retention period stated in Processing of tenant data has passed, even if you do not delete it yourself.
7. Controller
Mauer Enterprises s. r. o., Černyševského 10, 851 01 Bratislava, mestská časť Petržalka, company ID 52069818, registered in the Commercial Register of the City Court Bratislava III, section Sro, insert no. 147054/B.
Contact: support@rentfolioapp.com